Frequently Asked Questions
How can I contact you?
Where can I buy Originals by Africa’s Best products in the US Region?
Walmart, Dollar General, Family Dollar, Rite Aid, and CVS. Full collections can be purchased on OrginalsbyAfricasBest.com and likely at your Local Beauty Supply stores.
Where can I buy Originals by Africa’s Best products in England/South Africa/the Caribbean?
Clicks.
Where can I buy your entire collections?
The Originals by Africa’s Best website and likely at your Local Beauty Supply Store.
Do you ship Internationally?
International shipping is not currently available, but it is our priority and will be soon, check back for an update.
Where are Originals by Africa’s Best products produced/manufactured?
Our products are manufactured in the USA and sourced globally.
What do I do if I am having an allergic reaction to your products?
Discontinue use immediately and contact a medical healthcare provider. Always do a spot test before using our products, especially if you have sensitive skin.
Are your products all-natural?
We do not make any natural claims for Originals by Africa’s Best products. We have carefully sourced ingredients that follow the Biorius cosmetic regulations.
How long should I leave my Olive & Shea Leave-In Conditioner/Cholesterol & Tea-Tree Leave-In or Rinse-Out Conditioner/Liquid Hair Mayonnaise Leave-In Conditioner in my hair?
There is no limit! Talk to a licensed professional to see what’s best for your own hair needs.
How should I warm up my Carrot & Tea-Tree Oil Therapy?
DO NOT WARM THE BOTTLE BY USING THE MICROWAVE OR STOVE. Submerse the bottle in warm water for 5 minutes. Test on the skin to ensure that it is not too hot.
How do I use my relaxer?
Check out the instructions sheet in the box! It gives you the dos and don’ts of relaxing, a timing guide, a strand test, and a list of recommended products to help maintain your relaxed hair.
Should I use the regular-strength or super-strength relaxer system for my hair?
If you have fine hair DO NOT use the super-strength formula. Reference the instruction sheet found in every relaxer box to see what strength is best for your hair type.
How long should I wait between applying my last relaxer and my next touch-up?
You should wait at least 6-8 weeks between applications, but you should talk to a licensed professional to know how long you should wait for your specific hair needs. Do not overlap relaxer cremé onto previously relaxed hair.
